We've automated our Repair process for fast and easy service. Following these steps exactly assures you will receive your jewelry back as quickly as possible:
1. Print a copy of our Repair Form
2. Include the form with your repair
3. Pad and pack the item securely to avoid breakage
4. Drop the item off between 11am and 6pm at our store:
1609 NE Alberta Street, Portland, OR, 97211
We will contact you once your repair is seen by our jewelry experts. Occasionally, there may be a small repair fee -- it depends on the item. We promise to always be fair. :)