We stand behind our jewelry and guarantee your satisfaction!
If you’re not 100% delighted with your Grayling purchase, we offer both exchanges and full store credit within 90 days (issued via gift card) from the date of purchase. Items must be unworn and in the brand new condition as the day your item(s) were shipped.
In certain instances, we may not allow returns and exchanges of jewelry with signs of use or that are damaged for reasons not due to our error. We promise to be reasonable and fair, but may occasionally refuse exchanges that abuse the aforementioned policies.
Exchanges are currently free within the U.S.A.
If you have concerns or questions regarding an exchange, please contact us for assistance. We'd be more than happy to help!
*Please note, any applicable shipping charges, including international return shipping, are non-refundable.